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Terms & Conditions
A legal disclaimer
The information, services, and materials provided by Fortitude Global Learning (FGL) on this website and through our associated platforms are supplied for general information purposes only. Although we make every effort to ensure accuracy and relevance, all content is provided “as is” and without any guarantees, representations, or warranties—express or implied—regarding completeness, reliability, suitability, or availability.
FGL does not provide legal, financial, or professional advice unless expressly stated. Any decisions made based on the information provided on this website, within our courses, or through our consultancy services are done so at the user’s own discretion and risk. FGL accepts no responsibility or liability for any loss, damage, or consequences arising from reliance on information supplied.
Course content, qualification information, and guidance materials may change over time due to regulatory updates, awarding body requirements, or internal quality improvements. FGL reserves the right to amend, update, or withdraw content at any time without prior notice.
External links, partner organisations, awarding bodies, and third-party resources referenced on this website are provided for convenience only. FGL is not responsible for the accuracy, policies, or content of any external websites or services.
By accessing or using any part of this website or our services, you acknowledge and agree that FGL, its staff, tutors, assessors, and consultants shall not be held liable for any direct, indirect, incidental, or consequential losses arising from your use of our materials, advice, or services.
If you require legal clarification relating to our services, Terms & Conditions, or the implications of enrolment, we strongly recommend seeking independent legal advice.
Terms & Conditions - the basics
The Terms and Conditions (“T&C”) outlined on this page form a legally binding agreement between Fortitude Global Learning (FGL) and any individuals who access, use, or engage with this website or our services. These terms define the rights, responsibilities, and expectations that govern how visitors, learners, and clients interact with FGL’s online platforms, content, and educational services.
As the owner and operator of this website, FGL uses these Terms & Conditions to establish the legal framework that applies when you browse our pages, submit enquiries, purchase courses, access our learning materials, or utilise our consultancy services. By continuing to use this website, you acknowledge that you understand and agree to these terms.
Because every business operates differently, Terms & Conditions should be tailored to the specific nature of the services offered. As FGL provides education, qualifications, consultancy, digital learning content, mentoring, and assessment services, our T&C reflect the responsibilities and limitations relevant to these activities. They differ from the terms you might find on a business offering physical products, e-commerce sales, or purely informational content.
The purpose of these Terms & Conditions is to protect both you as the user and FGL as the service provider by outlining expectations, acceptable use, limitations, and important legal considerations. Please be aware that laws and requirements may vary between jurisdictions, and your rights or obligations may differ depending on your location.
If you require clarification on how these Terms & Conditions apply to your situation, or if you are seeking legal protection or recourse, we strongly recommend obtaining independent legal advice.
What's included in the T&C's document
The Terms & Conditions (“T&C”) for Fortitude Global Learning (FGL) outline the key rules, responsibilities, and legal expectations that govern how visitors, learners, and clients interact with our website, online platforms, products, and services. These terms help protect both FGL and our users by making clear what is permitted, what is prohibited, and how our services should be used.
Although every organisation’s T&C will differ based on the nature of the business, the FGL Terms & Conditions typically address the following areas:
1. Eligibility and Who May Use the Website
Information about who is permitted to access our website, enrol on courses, submit enquiries, create accounts, or use our digital learning platform. This section may reference age requirements, professional eligibility, or regional restrictions where relevant.
2. Payments, Pricing, and Accepted Methods
Details about accepted payment methods, invoicing, instalment plans (where available), pricing accuracy, and any responsibilities users have when completing a purchase or enrolment through FGL.
3. Changes to Courses, Content, or Services
A statement confirming that FGL may update, amend, suspend, or discontinue parts of our services, courses, materials, or website content at any time — for example due to awarding body requirements, regulatory updates, or internal quality improvements.
4. Warranties, Guarantees, and Limitations
Clarification of any warranties or guarantees FGL provides (or does not provide) in relation to course outcomes, employment prospects, platform availability, or the accuracy of information supplied. This section protects FGL against unrealistic expectations or reliance beyond our control.
5. Intellectual Property and Copyright
A declaration that all course materials, digital content, documents, logos, branding, and resources provided by FGL are owned by us or used under licence. Users may not reproduce, share, or distribute materials without written permission.
6. User Accounts, Conduct, and Suspension
Conditions under which FGL may suspend or remove a user from a course or platform, including cases of misuse, academic dishonesty, inappropriate behaviour, non-payment, or breach of any part of the T&C.
7. Access to Our Learning Platform
Guidelines regarding login credentials, system access, misuse of accounts, sharing of materials, and acceptable use of our online learning environment or messaging tools.
8. Cancellations, Refunds, and Transfers
Information about eligibility for refunds or cancellations, statutory rights, cooling-off periods, and whether courses can be deferred, transferred, or substituted under certain conditions.
9. Limitation of Liability
A statement outlining the limits of FGL’s responsibility relating to loss, damages, delays, reliance on information, or interruptions to service. This protects FGL from unintended legal exposure.
10. Privacy, Data Protection, and GDPR
References to the collection, storage, and handling of personal data when using FGL services, along with a link to our full Privacy Policy.
11. External Links and Third-Party Services
Clarification that FGL is not responsible for the content, accuracy, or policies of external organisations, awarding bodies, or partner services linked from our website.
12. Governing Law and Jurisdiction
A statement explaining which laws govern the Terms & Conditions (typically UK law) and how disputes will be handled.